Patient Testimonials

Testimonials
Pura Vida Medspa & Cosmetic Laser Center
Excellent
4.7
Based on 82 reviews
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I was overwhelmed by the excellent service that I received at Pura Vida Medspa. Dr. Apgar has a way of making you feel very comfortable talking about sensitive issues then gives you options with fantastic results. I can’t be happier with my results❣️
Response from the owner: Teresa, it has been our privilege to treat you. Delighted that you are seeing good results and that you are happy. That's what it's all about!
Love the treatments offered here! However, I am altering my review after a disappointing incident. I spent $100 on a Noon starter kit that included an ampoule that broke and spilled out all the product making it unusable. I requested a partial refund on the kit. I was told that the only way any money would be refunded was if I drove to PV (30 miles each way) to bring in the kit to be examined. Even though the poorly manufactured ampoule no longer existed as I had of course thrown the mess away. The employee's attitude was rude and accusatory, as if I was trying to steal something. I will return for treatments but will never buy any of their products again since they apparently won't stand behind them for their customers.
Response from the owner: Kathryn, I'm so sorry you had a negative experience. We always stand behind our products and so do our vendors. When we send the vendors back the broken or faulty product, they universally replace it for us. In no way were we trying to cause you undue stress or impugn your character by asking for you to bring the broken bottle back to us. We always strive to provide the very best service to our patients in every interaction. If you feel that we have failed you, I again apologize!
Amazing experience and place for all things facials ! Go see chayna and You will not be disappointed! She is truly a professional and so lovely and honest. I would never go to anyone else!! I hope she stays here for a long time:)
Have had several facials, VirtueRF, and Dysport injections at PuraVida, and all have been great. I highly recommend Linda for facials!
I received miraDry treatment from Pura Vida. All the staff was amazing to talk with. The procedure went very smoothly. The staff checked in with me regularly to follow up on the recovery over the next few weeks and were super responsive to my questions and concerns. I recommend receiving miraDry from Pura Vida
I recently had the pleasure of visiting Pura Vida where I encountered a professional and warm staff. From the moment I walked in, I was greeted with kind smiles and a welcoming atmosphere.The professionals I worked with were incredibly knowledgeable and skilled in their field. They took the time to explain each procedure thoroughly and answer all of my questions, which put me at ease. Their expertise was evident in the way they handled each treatment and ensured my comfort throughout the process.Not only was the staff professional, but they were also exceptionally kind. They genuinely cared about my well-being and made sure I felt comfortable and relaxed during my visit, and as I navigated a personal issue which delayed my services. They went above and beyond to ensure that my experience was positive and enjoyable.The level of customer service provided by this medical spa was truly outstanding. The staff went out of their way to accommodate my needs and preferences, making me feel like a valued guest. Their attentiveness created a truly personalized experience that exceeded my expectations.Overall, my experience was exceptional. I would highly recommend Pita Vida to anyone looking for a top-notch experience with a friendly and knowledgeable team.
Karen and Amy are amazing. Took their time to answer all my questions about the Miradry procedure. The procedure is quick, and they do a great job numbing the area so it’s relatively pain free. Very happy with results, and would highly recommend.
Excellent service along with polite front desk staff. Very informative and not pressing to purchase any other services for products client is/isn’t interested in.
Karen was so good! I had my first session with laser hair removal and I already can tell a difference! It was pretty much painless as well!
Love this medspa! Beautiful and clean inside. Amazing services provided by highly competent professionals. They seem to stay very up to date on trends and products. I recommend this medspa to everyone!
Very friendly staff that listens and provides great results. I love that I can schedule an appointment through text and I never have to wait long. Also, I don’t feel like I’m pressured to buy more things or being up sold which is a huge plus.
I got an amazing result in the area I had treated. The lines between my eyes have completely disappeared. I'm very happy with my results.
I had an amazing time visiting Pura Vida today! I would usually travel to DC/Bethesda to visit my usual meds spa…I was so happy to find one close to home. They have the most professional staff that made me feel so welcomed.I am excited to start my journey with pura vida! Dawn was the sweetest and made my appointment super fun. I can’t wait to come back. Thank you Pura Vida!!
1000% would recommend. I have been to this Spa 6 times for Cool Laser treatments and will continue to be a loyal customer. The cool laser is a fantastic treatment to address any surface hyperpigmentation and I use the treatment a few times a year as a yearly "face service" so that I can keep up with the continuous and inevitable sun damage/aging process. It's clean and beautifully decorated, but most importantly, their staff is top-notch. They are responsive, accommodating, customer-driven and make the experience enjoyable every time. A huge shout out to Carolyn who makes this place shine. I don't think this spa would be quite as amazing without her.
Response from the owner: Kristin, thanks so much for the kind words. Your experience is what we strive for with each patient interaction. And we agree with you about Carolyn. We are all better for having her in our midst for sure!
A couple of weeks ago, I went to Pura Vida because my dentist recommended masseter muscle botox. I had a great consultation with Karen and could not be happier with how things went. When I came back for my recheck, I also asked about filler and had a consult with Molly. I decided to go for it, and Molly was great. I’m only 24 hours out, but it’s looking good, so I am confident it will look fantastic when It’s all healed.
Loved the experience. I have sensitive skin and I booked a facial and loved it. The Team took the time to understand my skin needs. Looking forward to my next visit!
Simply put.. I love Linda . All are nice and welcoming even at the front desk! 💕
I have had an amazing experience at Pura Vida Med Spa. The staff is so friendly and welcoming. They explain everything as they go and answer any questions I have without trying to push any extra services on me. I highly recommend giving them a try.
I love Pura Vida and highly recommend them. The staff is exceptional and the office is clean and welcoming. Pura Vida is an excellent place that offers various services. I recently started neurotoxin injections and the life changing painless laser hair removal. I can already see results and am excited to continue each professional treatment.
Great experience! Dawn was very gentle and knowledgeable. Took the time to explain process and expected results. I would definitely recommend.
I could not be happier with my results. I have gotten both my lips and nasolabial folds done at Pura Vida and this is the best they’ve looked in the 10+ years of me getting filler. I’ve had a great experience with Pura Vida and have gotten honest answers to all my questions.
So happy I was referred to this place! I was nervous about getting Botox for the first time but the nurses were so knowledgable and helped walk me through the process, expectations, and answered all my questions. Also very, very pleased with results. Pura Vida has been so professional and the space is very relaxing, clean, and friendly. I'm looking forward to exploring some of the rest of what the have to offer in the coming year!
Amazing experience with Dawn & the rest of the staff. Beautiful, clean & safe office. Couldn’t be happier with my results.
Great experience! Amy was wonderful and very knowledgeable. Loved the results!
Michelle is fantastic! I’ll absolutely never go anywhere else. The front desk is super friendly and welcoming. I love how clean and new everything looks- cannot recommended enough!
I have been coming to puravida for a few months and I absolutely love it! The staff is super professional and informed. They are able to answer any and every question I have from laser hair removal to facials. Dawn, Linda and Karen are super sweet and make you feel comfortable. My skin has cleared up so much from the routine Linda recommended. The space is always super clean and I always feel like I’m being pampered. 10/10 and I will continue to keep coming! 💜
Amy was super nice and knowledgeable! Loved the hydrafacial she did on me!!! I will be back for sure!
Love this place! the staff is always friendly & welcoming. Amy was great, and informative! I'm so happy with my results. will definitely be going back!
Wonderful service and very happy with the service! I have already returned and will again!
I’ve visited for facials and have had positive experiences. It’s a clean and comfortable atmosphere and the staff is friendly and professional. They are happy to answer questions, but are not pushy at all about products or services. I definitely plan to keep coming back!
very clean and nice staff. they were able to perform my procedure the same day and my consult
I have been receiving laser hair removal with PuraVida and will continue to look into other services offered!! The staff are all knowledgeable, organized and extremely warm hearted. Big plus that the laser treatment is painless as well; as other places I have received consults from do not have the updated machinery like this medical spa. Overall, LOVE IT!
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